Delivery
At abodeloom.com, we partner with trusted couriers for standard deliveries and specialist carriers for large or fragile items. Our aim is to ensure that orders are delivered safely and efficiently to our customers.
For further assistance or questions, please refer to our Help Centre or contact our Customer Care team with your order reference.
Standard Deliveries
We offer a range of standard delivery methods that are selected based on the items in your order. Delivery options are displayed at checkout and within the Delivery & Returns section of each product page. Not all delivery methods are available for all products.
Please be aware that delivery services may vary depending on the size and nature of the items you purchase. Some options may not be available for certain products, and additional terms may apply to selected delivery methods.
Furniture and Large Item Delivery
Certain furniture and larger items are delivered via dedicated specialist carriers. These services are arranged to ensure safe handling and placement of products in your home. When ordering such items, you will be contacted by the specialist delivery team to schedule a delivery date that is convenient for you.
Each product page indicates which delivery type applies, and this information is also visible during the checkout process.
We strive to handle larger item deliveries with the utmost care and offer support throughout the process.
Pre-Orders and Made-to-Order Items
For products that are made to order or available on pre-order, production and dispatch timelines are confirmed once your order is accepted. Delivery arrangements for these items are made after manufacturing is complete, and you will be contacted to organise a suitable delivery time.
Please note that lead times may vary due to factors outside of our control.
Delivery Restrictions
Certain locations may not be eligible for delivery of oversized, large, or extra large items. In such cases, the available delivery options for your order will be shown at checkout. We are continually reviewing our services to expand delivery access where possible.
International Delivery
At present, delivery services are focused on domestic regions. We are assessing options for expanding delivery to additional countries and will update our delivery information as new services become available.
Tracking and Updates
After your order has been dispatched, you will receive notification with tracking details so you can monitor the progress of your delivery. We work with our logistics partners to provide updates and resolve any issues that may arise during transit.
Help and Support
If you have questions about your delivery, please visit our Help Centre for additional guidance or contact the Customer Care team with your order details so we can assist you.